Getting Started With Escape
Where to start?
As an Information technology company, it is a matter of pride that
you can get a hold of us in practically any manner in which humans
communicate with one another. We are available 24 hours a day, 365 days
a year. (366 on leap year) To use the method that you prefer, simply
click on the Contact Us and then choose how
you want to do it. The estimated time it will take to receive a response
from that particular method will also be listed.
Plans
We offer plans based on residential and commercial support.
Residential Support: We provide support for home users who
have hit that sticking point and need the help of a professional.
Residential support is offered on an hour by hour basis, or a yearly
subscription. To save you time and money we have come up with the Three
Tiers of Support. This allows you to get to the solution you need with
as little cost as possible.
Commercial Support: Commercial support is structured around
business needs. We can provide services based on any number of different
pricing structures. Contact us today to find out if you are better
suited to a monthly, a by the hour, or a per PC structure. We want to
work with you to minimize your IT costs, while increasing your
satisfaction with your Information Technology systems.
Pricing
| By the hour |
Emergency** |
Remote Support Now Available! |
| $115 |
$150 |
Information |
Guaranteed Satisfaction
We provide up front appraisals of what it is going to take to resolve
your issue. We do not quote one hour and then take three, tripling what you are paying. If we do not solve the problem, you do not
pay a dime. Ever. We guarantee our work and are committed to making sure
that when we are done, you are happy.
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